• Question: Hi, I am just asking what you have to do as a sales assistant?

    Asked by anon-276970 to Amy on 19 Jan 2021.
    • Photo: Amy Stockwell

      Amy Stockwell answered on 19 Jan 2021: last edited 20 Jan 2021 4:06 pm

      Hi Farazjan1. Nothing scientific! I worked at a shoe shop.
      I recommended shoes and styles to customers, found the shoes in the stock room and helped customers try them on. I had to persuade customers to buy shoe polish too.
      When it was quiet, I would be cleaning and hoovering the shop.
      It was a strange job, because when there were lots of customers, it was very busy and time would fly by. But when it was quiet, it got very boring as there was a limit to how much cleaning can be done.

      I say it is nothing scientific, but I learnt lots of soft skills which I use in my daily job. I learnt:
      – how to stay polite when people are being rude to me.
      – dealing with stressful situations.
      – talking to people I’ve never met before and quickly gaining their trust.
      – listening to people’s needs.

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